We will be releasing a software upgrade for our product overnight tonight (21st July 2025).
Please read the notice below to find out about the update and what actions you may need to take.
Upgrade Information
Point of Sale
- Hazardous Material details are now available in the POS printing layouts
- POS load products via PDE/Text file will now correctly obey the POS accumulation settings
- Creating Purchase Orders from POS now obeys the supplier stop ordering field
- COD terms will now print when reprinting via the F4 – Load docket option
Debtors
- Debtor Interest calculation will now correctly filter by selected customer flags
- Open Item statements with Receipts and Allocations will no longer print customer docket prepayments twice on the statement
- The Customer Dashboard now shows the full Debtor Notes details
- The Debtor Reconciliation report now shows the correct report name when run from EOD
- An issue which results in some customer docket lines from not appearing on reports has been resolved
Products
- The product source field has been added to the dashboard
- Speed improvements to the stock status report has been made
- When configured to use Landed Cost, the comparison report now calculates markups correctly
- Processing a Return to Supplier when not creating a claim no longer causes a GL imbalance
- The Pricer ESL integration will now send updates to the Pricer API in batches of 1500 products, instead of individually. This speeds up the process of getting the data to Pricer
- OTB Report now includes an option for ‘Include Requisitions’ to include the value of Requisitions in the Written Orders
- Web Category Table Import will now load all rows. Previous only 10 rows would import at a time
- Running The Stock Adjustment Approval Process will no longer enter a loop if no reason codes are entered
Creditors
- Cancelling a creditor payment will now use the original Bank GL account that the payment was linked to
- Creditor Claims transactions raised as part of Goods In Batch will now post the transaction as a negative for short-delivered entries
Till System
- An error when viewing details from the combined till report has been corrected
- Edit Tender types will no longer allow setting options that are not compatible
General Ledger
- Till journals won’t be duplicated when the GL has not been rolled for the month
Purchase Ordering / Inwards Goods
- Purchase Ordering now shows the manufactures code of the selected supplier in the grid
- Purchase Order Expediting update options now work correctly when using filter options
System
- Progress bars display has been expanded to show in the windows task bar, when a process is actively running – you will see a green progress indicator
- If a process has been interrupted and is waiting for user feedback, the indicator will change to yellow
- Product Auto Ordering field will now correctly roll over to the new financial years branch stock record during the EOFY roll over
- An out of bounds error has been correcting when right clicking on an empty space in some grids
- Branch Last EOD date will now share through the SVOS system
- The blog feed will automatically refresh every hour to ensure it picks up new entries during the day
- A performance degradation which occurs when a service has been running for a long period of time has been corrected
What you need to do
Once the update is downloaded and installed on your PC, you will need to restart your computer to ensure that all changes take effect.
We apologise for any inconvenience this may cause, however rest assured that the restart will only take a few minutes.
If you need any assistance or have any questions please call the Sympac Help Desk on (03) 5649 6200.
- Our Client Services Team are available from 7am to 8pm EST to assist you.