Newsletter 6th Dec 2024

5th December 2024

We have a lot of news to cover in this update, let’s start with our latest symlearning statistics…

4,100

Courses
Completed

480

Active
learners

77

Courses
Available

1,430

Hours of
Learning

Welcome to our Newest Stores

During November, we welcomed the following stores into our sympac family and into symlearning!

  • Farmcraft Farm Supplies, Queensland
  • Provans Home Timber & Hardware, Victoria
  • Park Road TImber, Victoria
 
Between them these 2 new stores have 66 active symlearners who have already completed 662 courses!  This means they were perfectly positioned and ready for a smooth transition to the sympac software, in conjunction with our Client Services Team who are with them every step of the way both on site and remotely. 
 

During December we will also formally welcome onboard the following stores, who have already begun their symlearning journey.

  • Keis Home Timber & Hardware, South Australia
  • Murilla Mitre 10, Murilla Queensland
 
Aligned to our onboarding process for new stores, prior to Go Live all new stores have access to symlearning and maintain this access for a short period afterwards.  When their access ends they are offered the opportunity to swap to our pay per user subsciption so they can continue their learning journey, including access to refresher  and upskill training.

Brand new additions to the sympac family

We recently welcomed two new little additions to the Sympac Solutions family with the birth of two babies girls to Kyal and his wife Emma, and Abdulla and his wife Amina.

Exciting new update to the sympac desktop!

During November we released an exciting software update, announcing that our sympac users can now view all the latest blog entries directly on their main sympac screen. 

This enhancement ensures that you have quick and easy access to important news, tips, and insights right within your workspace.  Simply click on a post to read more, or click the ‘view more’ button to go directly to the news blog.

Stay up to date on important software release information, the latest enhancements and news announcements!

New ‘library’ function in symlearning

At the very top of your symlearning dashboard you will now see a button called “Browse Library” – as you can see here in our screenshot (above). Here you can search for words across the entire learning library.

It is super easy to use, have a look at our example screenshot (below) – in this example we are searching the library for the words “sales” and this delivers us search results for all the courses related to sales! 

Please note: the library feature is not available in the free symlearning area.

Refine your search results even further!

Use the filters on the left hand side of the library screen to refine the search results by type! 

Filter by “Type”

In symlearning we currently have a 3 types, courses, microlearning and learning pathways, here’s what each type means:

  • “Learning Pathways” have multiple courses and microlearning lessons assigned to them and each pathway reflects a different store role, from the front to the back of the store and everywhere in between.
  • “Courses” refer to our structured courses that have multiple lessons, quizzes, lesson reviews, different learning styles as well as certifications and downloadable reference guides upon successful completion.
  • “Microlearning” refers to function specific learning – they generally take under 20 minutes ideal for upskilling or refresher training.

Save Favourites! ♥

You can also save courses as “favorites”. Just click the love heart on the course or learning pathway and it will place it in your favourite area allowing even easier and faster navigation.

More symlearning courses coming soon!

We are currently putting the final touches on the following new symlearning courses:

  1. Customers Over Credit Reporting
  2. Creditors Invoice Entry
  3. Creditors/Suppliers Introduction
  4. Margin Level Discounts
  5. COD/Layby
  6. EPG Builder
 

As soon as these new courses are released we will post an update on our blog and also email enrolled symlearners so they know they are available on their dashboards.

Make sure you are enrolled in the full symlearning suite to gain access to all our courses.  Whilst the free area of symlearning offers some excellent micro introduction courses, it is limited to just a few courses, our full symlearning offering however has over 75 courses on offer at the moment with more being released each month.

symlearning feedback

We’d love to hear from you!  Send us your feedback about your experiences so far with symlearning to [email protected] – your feedback is very valuable to us as it helps us to improve our symlearning platform and our content.

Not yet signed up to symlearning?

Our wide range of courses are designed to suit both new and existing sympac stores – watch our promo video below or head to our ‘About’ page on the symlearning website to find out more and to register. 

Best regards

Glenn Watkinson
Chief Executive Officer
Sympac Solutions Pty Ltd

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