Key Info & Next Steps
We are releasing a software update overnight on the 8th April 2026, here’s what you need to know..
Release Information
Point Of Sale
- IHG Address validation system has been updated to ensure that future SSL certificates work
- Zip Pay Updates
- Processing refunds will no longer freeze
- Internal update to the API URL
- When setting the Cost on a Buy In Tracked product in Point of Sale, if there is Stock On Hand the system will no longer update the Average Cost of the Buy In Tracked product.
Bank Import
- Bank import can be configured to send debtor receipt emails
- A file lock issue has been solved where the interface would show the file is in use by another process
Please note
This update doesn't impact any of our customers currently using Version 9.1 of the Sympac software.
Not sure what version you are running? From within Sympac use the F12 Function Key.
Not sure what version you are running? From within Sympac use the F12 Function Key.
View or download the full User Interface (UI) Document to learn more about this software release.
What you need to do
Read the information below that supports this release.
Once the update is downloaded and installed on your PC, you will need to restart your computer to ensure that all changes take effect.
We apologise for any inconvenience this may cause, however rest assured that the restart will only take a few minutes.
We’re here to help
If you need any assistance or have any questions please call the Sympac Help Desk on (03) 5649 6200.
Our Client Services Team are available from 7am to 8pm EST to assist you.