Software Update Nov 2024 #1

We will be releasing a software upgrade for our product in the coming days. Please read the notice below to find out about the update and what actions you may need to take.

Upgrade Information

Point of Sale

A tender Vii gift card activation issue where it stored tending as “reserved” has been corrected

Debtors

A rounding issue with invoice line totals in the new statement layout system has been solved

System

An issue with SVOS FTP download partial download trap causing subsequent FTP connections from working has been solved.

What you need to do

  • Once the update is downloaded and installed on your PC, you will need to restart your computer to ensure that all changes take effect.

  • We apologise for any inconvenience this may cause, however rest assured that the restart will only take a few minutes.

  • If you need any assistance or have any questions please call the Sympac Help Desk on (03) 5649 6200.

  • Our Client Services Team are available from 7am to 8pm EST to assist you.

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