Scheduled Software Update August 2024 #1

We will be releasing a software upgrade for our product in the coming days. This update includes several improvements and new features that will enhance your user experience. Read the notice below to find out about the key updates that come with this release and what actions, if any, you need to do as part of this update.

Point of Sale

  • You now have the ability to view the contact details setup on the customer account loaded – this is available from the “Contacts” link in the Name and Address panel.
  • The Daily GP report – traffic summary has been expanded to show GP and cost values by hour 

Debtors

  • A new statement fields is now available for the settlement discount due value.
  • Debtor Receipt Reversal will now use the date entered for the reversal transaction.
  • Emailing a debtor receipt from debtor transactions now creates the email subject correctly
  • Tills Under and Over will no longer cause generate an Imbalanced General Ledger Journal to the Pending file
  • Matched Debtor Journals will no longer post additional incorrect journals to the general Ledger
  • Customer Group names now share via the SVOS system correctly
  • The Receipt reversal process will no longer allow you to reverse the receipt portion of an invoice processed as cash
  • Docket receipt printing now shows consistently between receipt creation and reprinting
  • A validation issue that was preventing some statements from being produced has been re-worked so that where the validation auto-corrects the issue the statement is able to be produced.
  • DebtGrp x GP discount structures will now correctly report the reason on reports (Only moving forward, for new data)
  • Changing a Mighty Rewards customer’s email address no longer prompts an error
 

Debtors

  • The creditor release/hold process has been extended to allow exporting and importing changes to the allowed fields. These options are now available from the highlighted buttons. Only available on systems with Excel installed.
  • When importing from an excel spreadsheet, the changes will be applied to the system immediately.
 
  • Debtor Alter now loads the main name and address details before the notes to display better
  • An error (“” is not a valid integer value) occurring during the statement print process has been resolved
  • Selecting an Open Item statement type no longer adjusts the “Print up to” date field
 

Products

  • The Complete Stocktake Update process will now provide an indication of the value of the adjustment about to be processed. This allows you to stop the update process in the case of incorrect selections.
  • The update process will also require a staff number to be entered, this will be stored against the stocktake records against each product
 

 

  • Pack maintenance now obeys the decimal places for quantities in the pack
  • When copy an existing product to a new product (Copy To) you will no longer be flagged that the cost has changed
  • The Extended Price List will now correctly reported variances when selection only to show where Actual Vs Desired Mark-ups are different
  • An issue with data entry in Margin Managed Discounting has been corrected
  • Product search GP % and $ columns now show correct values
  • Stock transaction records for a Complete Stocktake Update process where there is zero financial impact will no longer create records in the GL Link table. This will speed up the processing of the General Ledger.
  • Coping a product from an EPG will now fill in the SRP field
 

Creditors

  • Printing a creditors transaction listing with GL details for a prior financial year now shows the GL details correctly
  • When processing Creditor Invoice Input, as prompted, direct from foods inwards the settlement discount details will now be updated without needing to enter through the invoice date field
  • Using the creditors reversal process now loads the GL details correctly for unallocated transactions
  • Creditor Release/Hold now sorts correctly by invoice number
  • Creditor Allocations will no longer affect Creditor Balance records for periods prior to the Allocation Date entered
  • An error when running Creditors print cheques sorting by Alpha Code has been corrected
  • Create Creditor bank file – discount GL code will now apply a division based on the processing location specified if the GL code exists.
  • Creditor allocation process now has the Release/Hold options consistently visible
 

Payroll

  • Payroll Employee Maintenance will accumulate YTD employee values based on Paid Date
  • Payroll STP fixes for Update action and Fortnightly Superannuation
  • Payroll Payslip print will accumulate YTD employee values based on Paid Date
  • Pay details report can be filtered by paid date

System

  • Exporting from Prism to Excel has been made more efficient.
  • Sending emails via the direct to outlook connection now cleans up temporary files correctly
  • System profile settings for Disable Discounts in debtor receipts has been re-numbered to 205 to allow it to save correctly
  • All Video Learning options now point to the Symlearning site
  • The Multi Store communications system will no longer distribute or process in Debtor Balance records. Instead, when a location received a Debtor History record, each individual location will run the Debtor Balance recalculation process.  This will ensure that at any point in time, the Debtor Balance position for the customer matches with the Debtor History records in the system.
  • A new location type is now available for SVOS Hub locations – any location defined this way will be hidden from location reporting options.
 

Purchase Ordering/Inwards Goods

  • The goods in batch manual scan has been extended to show customer order details of the scanned product, this will list all active order lines sorted by earliest required by date.
  • The Coverage display will highlight green if this delivery is enough to cover the full amount of the order, orange if it is partially covered, and red if there is not enough to cover it.

    Example:

    Scanned a quantity of 1, which is only enough to cover the first order

Scanned a quantity of 3, which is enough to cover the first order, and part of the second

Scanned a quantity of 5, which is enough to cover all orders – and leave two for stock

  • The TBO listing now shows the supplier details correctly
  • Adding products to a Purchase Order in Purchase Order Insert/Alter will now be quicker
 

What you need to do

  • Once the update is downloaded and installed on your PC, you will need to restart your computer to ensure that all changes take effect.

  • We apologise for any inconvenience this may cause, however rest assured that the restart will only take a few minutes.

  • If you need any assistance or have any questions please call the Sympac Help Desk on (03) 5649 6200.

  • Our Client Services Team are available from 7am to 8pm EST to assist you.

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